Worldwide Agro-Chemical Supply Network Connecting Global Agricultural Markets

Privacy Policy

1. Overview

Adenor Global Endüstriyel Ürünler Dış Ticaret ve Danışmanlık Ltd. Şti. (“Adenor Global”, “we”, “us”, or “our”) operates https://adenorglobal.com. This Privacy Policy describes how we collect, use, store, and disclose personal data when you visit our website, submit requests for quotations (RFQs), download product catalogs, or communicate with us.

We process personal data in compliance with the Turkish Law on the Protection of Personal Data No. 6698 (“KVKK”) and, where applicable to international visitors and partners, the European Union General Data Protection Regulation (“GDPR”).

2. Information We Collect

We collect personal information that you provide directly, as well as technical data generated automatically during your visit:

  • Contact and Identity Information: Full name, business email address, phone number, job title, and company name provided through our contact forms, catalog download requests, or quote inquiry forms.
  • Commercial Inquiry Details: Product interests (e.g., fertilizers, plant nutrition formulas, industrial raw materials), requested order quantities, destination port or delivery terms, and notes included in your message.
  • Technical and Usage Data: IP address, browser type and version, language settings, operating system, pages visited, time spent on pages, referral sources, and network request logs collected automatically by our web server and analytics tools.

3. Purposes of Processing

We process personal data for legitimate commercial and administrative purposes:

  • Responding to product inquiries, quotation requests, and commercial correspondence.
  • Managing business relationships with buyers, suppliers, distributors, and logistics partners.
  • Delivering requested digital materials, including technical product catalogs and specifications.
  • Ensuring the technical stability, security, and performance of our website.
  • Complying with statutory accounting, tax, customs, and export-import regulations under Turkish commercial law.

4. Legal Grounds for Processing

We process personal data under the following legal grounds set out in Article 5 of the KVKK and Article 6 of the GDPR:

  • Contract Formation or Performance: Processing is necessary to evaluate your inquiry, prepare commercial offers, and perform sales or supply contracts.
  • Legitimate Interests: Processing technical and operational data to maintain website security, prevent fraud, and optimize our B2B communication channels, provided such interests do not override your fundamental rights.
  • Legal Obligation: Retaining mandatory transactional and business records required by Turkish tax, trade, and customs legislation.
  • Consent: Where required by law, such as for specific non-essential analytical cookies or direct marketing communications.

5. Data Sharing and Disclosures

Adenor Global does not sell, rent, or trade your personal information. We disclose data only to trusted service providers who assist our operations under strict confidentiality obligations:

  • IT and Infrastructure Providers: Web hosting, database management, and email service providers located in secure data centers.
  • Logistics and Shipping Partners: Freight forwarders and customs brokers, solely to calculate freight rates or execute international cargo deliveries requested by you.
  • Professional Advisors: Certified accountants, auditors, and legal counsel for corporate compliance.
  • Public Authorities: Government agencies, regulatory bodies, or law enforcement when legally required by judicial order or applicable statute.

6. International Data Transfers

Because Adenor Global coordinates cross-border trade, inquiries from international clients may involve data transfers between Türkiye and other jurisdictions. Cross-border transfers comply with Article 9 of the KVKK and Chapter V of the GDPR through standard contractual clauses, adequacy mechanisms, or explicit transaction necessity.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to satisfy legal, accounting, and reporting requirements. Inquiries that do not lead to a commercial transaction are periodically reviewed and deleted or anonymized. Commercial transaction records are retained for up to ten (10) years in accordance with the Turkish Commercial Code and Tax Procedure Law.

8. Data Security

We implement technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or disclosure. These measures include TLS/SSL encryption for data in transit, firewall protections, restricted server access, and regular security reviews.

9. Your Rights

Under applicable data protection laws (including KVKK Article 11 and GDPR Chapter III), you have the right to:

  • Learn whether your personal data is being processed and request details of processing activities.
  • Request access to and copies of your personal data.
  • Request correction of incomplete or inaccurate data.
  • Request deletion or destruction of personal data where legal grounds for retention no longer apply.
  • Object to processing based on legitimate interests or request restriction of processing.
  • Request data portability where technically feasible.
  • Lodge a complaint with the Turkish Personal Data Protection Authority (KVKK Kurumu) or your local data protection supervisory authority.

To exercise any of these rights, contact us at info@adenorglobal.com.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

  • Adenor Global Endüstriyel Ürünler Dış Ticaret ve Danışmanlık Ltd. Şti.
  • Address: Zühtüpaşa Mah. Şefikbey Sok. No:3 Kadıköy / İstanbul, Türkiye
  • Email: info@adenorglobal.com
  • Phone: +90 530 976 85 98

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